Building partnerships to improve lives

Programme and Presentations 2015

The conference programme is detailed below.

The full programme, with detailed information about the content of each plenary and workshop session will be available nearer the time of the conference.

To find out about our confirmed speakers to date please click here.

To download a copy of the programme, please click here (PDF).


The EPIC SANA Lisboa Hotel
Av. Engenheiro Duarte Pacheco 15
1070-100 Lisbon


Sunday 5 July 2015

Run by the Nordic Centre for Welfare and Social Issues (NVC) in English - information and FREE registration through NVC.

This year’s theme is "Children and Young people can’t wait – improving well-being through cooperation".

All Nordic and other country delegates interested in learning more about the Nordic welfare systems will be warmly welcomed.


Monday 6 July 2015

Distribution of delegate packs and interpretation receivers (formal ID document required as deposit)

For member organisation representatives (attendance open to all member organisations by invitation)

Opportunities for networking

The demand for social services is increasing because of demographic changes, the economic and social consequences of the crisis, changing social patterns and people’s increasingly complex needs. Public services across Europe with different financing systems, organisational structures and professional cultures struggle to respond effectively and efficiently.

Re-designing services towards an integrated person-centred care model focussed on building partnerships to improve efficiency and users’ outcomes has been a topic of discussion and an area of research in Europe for a number of years; the advent of the digital age offers major opportunities in this regard.

Confirmed speakers:

Chair : Christian FILLET, Chair, European Social Network

Delivering inclusive growth and a new social partnership in Portugal
Pedro Mota SOARES, Minister of Solidarity, Employment and Social Security, Portugal

Modernising social protection in Europe: the role of high quality social services
Marianne THYSSEN, Commissioner for Employment, Social Affairs, Skills and Labour Mobility (video)

Social and Economic Priorities for the Luxembourg Presidency: building partnerships to improve activation and inclusion
Corinne CAHEN, Minister for Family and Integration, Luxembourg

The Digital Single Market: empowering citizens, communities and government to deliver inclusive and sustainable growth
Jasmin BATTISTA, Member of Cabinet, Digital Single Market, European Commission

1. How to address the impact of the economic crisis on long- term care in Europe
Eurofound, Workshop Report, Presentation 1, Presentation 2, Presentation 3
English, Italiano, Português

2. Employment systems for the future
IBM, Presentation 1
English,  Deutsch , Italiano

3. Design for outcomes: Using social impact bonds to promote social inclusion through the arts
Calouste Gulbenkian Foundation, Logframe and Social Investment Lab, Portugal. Presentation 1
Português, English, Français

4. Local partnerships for integrated health and social care: lessons from Catalonia
Government of Catalonia, Spain, Presentation 1
Español, English, Français

5. Breeze-e life choices made easy: Leveraging the skills, knowledge, and resources of the private sector to integrate health and social care
Northamptonshire County Council and Breeze-e Enterprises, United Kingdom (England). Presentation 1 (English). Presentation 2 (Spanish)
English, Español

6. “Children first”: identifying and preventing child poverty at the local level
PPS Social Integration, Belgium, Workshop Report, Presentation 1
English, Français, Deutsch

Tuesday 7 July 2015

The morning session will examine the experiences of service partnerships from an international, national and municipal focus. We begin with a recent international OECD report on vulnerable groups. The session will then hear from Australia about its unique country-wide partnership for people with disabilities; the city of Malmo will then present its public health-led partnership following from the work of Sir Michael Marmot, who presented at our Dublin conference in 2013.

Chair: Rita VALADAS, Director of Social Services, Santa Casa da Misericórdia, Lisbon, Portugal

Confirmed speakers:

New OECD report on integrating social services for vulnerable groups: bridging sectors for better service delivery
Dominic RICHARDSON, Senior Education Specialist in the UNICEF Office of Research, Italy

The Australian National Disability Insurance Scheme (NDIS): a unique national partnership for disabled persons, government and services
Sarah JOHNSON, Scheme Actuary, National Disability Insurance Agency, Australia

Building a public health-led sustainable city in partnership
Anna BALKFORS, Director, Institute for Sustainable Urban Development, Malmö, Sweden

7. How Public-Private-Partnerships can participate efficiently in the development of personal and household services
Edenred. Presentation 1. Presentation 2
Français, Italiano, Português, English

8. Building partnerships to achieve ‘permanent placements’ for children  in alternative care in Scotland
Centre for Excellence for Looked After Children in Scotland (CELCIS), Renfrewshire Council, United Kingdom (Scotland). Presentation 1
English, Français

9. Place Matters
English,  Español

10. ‘Impossible’ problems and joined-up-governance
Instituto Padre António Vieira and Santa Casa da Misericórdia de Lisboa, Portugal. Presentation 1
Português, English, Italiano

11. The National Disability Insurance Scheme (NDIS): building and managing a world-leading scheme for all Australians
National Disability Insurance Agency, Australia. Workshop Report. Presentation 1
English, Español, Deutsch

12. Partnerships in changing communities: cooperation between local authorities, citizens and service providers as a response to demographic change
German Association for Public and Private Welfare, Reinventing Social Affairs (SONG), German Association of Towns and Municipalities, Germany. Workshop Report. Presentation 1
Deutsch, English, Italiano

The afternoon will take a life cycle approach from early years to later life, asking how all levels of government can improve outcomes for people, their families and their communities by breaking down barriers and overcoming fragmentation. Co-creation and the involvement of relevant stakeholders from research, practitioners and service users have been highlighted as necessary in these thematic presentations from Italy, Germany and the Netherlands.

Investing in children and families in Italy: results from a unique national programme to develop local partnerships in child protection
Paola MILANI, Professor in Family Education, Padua University, Italy

Cooperation between the Public Employment Service and other actors: a route to employment for the furthest from the labour market?
Wolfgang MUELLER, Managing Director European Affairs, Federal Employment Agency, Germany

The challenge of integrating health and social care for older people in the Netherlands
Mirella MINKMAN, Programme Director, Vilans, National Centre of Expertise in Long-Term Care, The Netherlands

13. Using Mobility Solutions to Transform How Agencies Partner to Help People
English,  Español , Deutsch

14. Emergency interventions for vulnerable children in difficult life circumstances
Institute of Social Security (ISS), Portugal, Santa Casa da Misericórdia de Lisboa, Portugal. Presentation 1
Português , English,  Français

15. Using public procurement for the creation of job and training opportunities
Municipality of Örebro, Sweden. Presentation 1
English, Deutsch

16. The Unified Access Point: coordinated responses to complex needs in the Campania Region
Consorzio dei Servizi Sociali Ambito, Italy. Workshop Report, Presentation 1
Italiano, English, Deutsch

17. Managing risk in predictive manner to enhance decision making based on real-time analysis of data
SAP Institute for Digital Government. Workshop Report, Presentation 1
English,  Português , Italiano

18. Tackling social under-protection through proactive social action in urban contexts
VVSG (Association of Flemish Local Governments), Belgium
OCMWs - Public Centre for Social Welfare Ghent, Antwerp, Mechelen and Bruges, Belgium. Workshop Report, Presentation 1
English,  Français, Italiano

Wednesday 8 July 2015

19. Local volunteering  banks: two Portuguese experiences
City Of Lisbon, Portugal. Presentation 1
Português, English, Deutsch

20. Connecting primary care and prevention for integrated service delivery
EuroHealthNet. Presentation 1. Presentation 2
English, Italiano

21. Delivering evidence based programmes for homeless young people
National Board of Social Services, Municipality of Aarhus, Denmark. Article-German. Workshop Report. Presentation 1. Presentation 2
English, Français, Español

22. Social inclusion for people from ethnic minorities: partnership between Municipalities and Government in Norway
Ministry of Labour and Social Affairs, Norway. Presentation 1. Presentation 2
English,  Français , Italiano

23. Mental health and art
The Ministry of Health, Portugal. Presentation 1
Português , English, Français

24. Undertaking large-scale service reform in times of fiscal restraint; Integrating services in Peel, Ontario, Canada
The Municipality of Peel, Canada. Presentation 1
English, Deutsch,  Español

As governments and local communities struggle to deliver better life chances for their citizens in a challenging economic and social environment, the conference has heard that outcomes for people and communities can be improved by focusing on an integrated person-centred care where partnerships can deliver more joined up services and greater efficiencies.

What should be the messages from this conference about the shape of social services for the future?

Chair : Hugh FRAZER, Adjunct Professor of Applied Social Studies, Maynooth University, Ireland/Coordinator, European Social Policy Network

Paulo MACEDO, Minister of Health, Portugal

Thomas DOMINIQUE, Chair, Social Protection Committee, European Commission/Head of Cabinet, Ministry of Social Security, Luxembourg

Jetta KLIJNSMA, Secretary of State for Social Affairs and Employment, The Netherlands

Elke SLEURS, Secretary of State for Combatting Poverty, Equal Chances, Disabled People, Belgium

Dña. Beatriz Mato OTERO, Minister for Employment and Welfare, Region of  Galicia, Spain

Stefan OLSSON, Head of Unit for Social Inclusion and Poverty Reduction, DG Employment, European Commission

Ray JAMES, President of the Association of Directors of Adult Social Services (ADASS), England